Ways to Keep Communication Alive with a Mobile Workforce - Xivic Agency Insights
Xivic Company Logo Mobile Menu Icon
Blog

Ways to Keep Communication Alive with a Mobile Workforce

Bahman Zakeri

CEO & Chief Strategist

06/21/2017

Share:

For company-related information, the right amount of communication is key.

We have two offices — one in Los Angeles, and the other in Romania — and we go to great lengths to keep both offices informed and in communication with each other, on both project/client, and company-related information. The framework for our communication is formed with the need for a clear understanding of everyone's roles and how these roles should work together. It's important for all employees to be aware of what everyone else is doing, learn about each other's tasks, and think holistically about projects.

There are a variety of communication methods that work for us. It's quality, with the right amount of quantity. We host bi-weekly staff meetings in both LA and Romania -- we eat, hang out, and chat about what's going on at Xivic, and address any issues or accolades. We talk about new projects and clients, celebrate birthdays, and introduce new hires, etc. We also send out company-wide emails when necessary -- for example, updates on parking, health insurance, company activities (sushi-making class!), and other necessary items that need to come from our HR team. It's important to communicate directly in these e-mails; nothing too long, and nothing too short. I try to put myself in the shoes of my team that's on the receiving end of the communique in an effort to make certain that the ask, direction, and information are clear. It's also important to have a backup plan for communication, such as if an email is misconstrued, or worse yet, the internet goes down!

To achieve our goals, we use a variety of tools to assist in our collaborative efforts. Apart from email for simple day-to-day communication, we use Skype's chat feature. For internal storage, we use Dropbox. For project management, as a tool that brings everything together, we use Active Collab, a web-based project management platform for task management, collaboration, time tracking, and invoicing. Our team in Los Angeles is primarily made up of our strategists and executive leadership, and our Romanian office is where our development team resides. We've created a system where we are able to offer our clients 24-hour work. We work on strategy and next steps on any project in LA, set out our needs in Active Collab, and head to bed. Our team in Romania starts their work at midnight LA time, and when we get to the office the next day, the work is done and ready for delivery.

We see the benefits of our efforts in the variables and outputs from our employees. We're constantly asking individuals what kind of output and feedback they're getting and updating our plans based on what they have to say. Communication goes both ways. At the end of the day, we never underestimate the importance of a strong and positive workplace culture, and that stems from trust and transparent communication.

Our Insights

We're weighing in on the latest and greatest industry news.
HTTP to HTTPS: The Pros and Cons & SSL Migration Checklist

Xivic Blog

HTTP to HTTPS: The Pros and Cons & SSL Migration Checklist

Press Icon

HTTP to HTTPS: The Pros and Cons & SSL Migration Checklist

Tips for Working Better with Your Clients

Xivic Blog

Tips for Working Better with Your Clients

Press Icon

Tips for Working Better with Your Clients

Website Content Accessibility Guidelines and What it Means to Your Business

Xivic Blog

Website Content Accessibility Guidelines and What it Means to Your Business

Press Icon

Website Content Accessibility Guidelines and What it Means to Your Business

The Best Mobile Apps for Your Business

Xivic Blog

The Best Mobile Apps for Your Business

Press Icon

The Best Mobile Apps for Your Business

SEO Trends in 2017

Xivic Blog

SEO Trends in 2017

Press Icon

SEO Trends in 2017

Take Care of Your Team - Keep Them Happy and Healthy

Xivic Blog

Take Care of Your Team - Keep Them Happy and Healthy

Press Icon

Take Care of Your Team - Keep Them Happy and Healthy

Ways to Keep Communication Alive with a Mobile Workforce

Xivic Blog

Ways to Keep Communication Alive with a Mobile Workforce

Press Icon

Ways to Keep Communication Alive with a Mobile Workforce

Xivic Blog

"We Need to Talk" How Digital Agencies Can Have Better Relationships with Clients

Press Icon

"We Need to Talk" How Digital Agencies Can Have Better Relationships with Clients

Mobile Marketing Trends in 2017

Xivic Blog

Mobile Marketing Trends in 2017

Press Icon

Mobile Marketing Trends in 2017

4 E-Mail Marketing Tips for Business Leaders

Xivic Blog

4 E-Mail Marketing Tips for Business Leaders

Press Icon

4 E-Mail Marketing Tips for Business Leaders

Upgrade Legacy Systems for Your Existing Clients

Xivic Blog

Upgrade Legacy Systems for Your Existing Clients

Press Icon

Upgrade Legacy Systems for Your Existing Clients

Why Accelerated Mobile Pages are Important

Xivic Blog

Why Accelerated Mobile Pages are Important

Press Icon

Why Accelerated Mobile Pages are Important

Start Small and Go Big: 5 Simple Tips for Growing Your Online Presence

Press

Start Small and Go Big: 5 Simple Tips for Growing Your Online Presence

Press Icon

Start Small and Go Big: 5 Simple Tips for Growing Your Online Presence

Traditional Ad Agencies Need to Evolve

Xivic Blog

Traditional Ad Agencies Need to Evolve

Press Icon

Traditional Ad Agencies Need to Evolve

Many Startups are Borrowing Money these Days - Why?

Xivic Blog

Many Startups are Borrowing Money these Days - Why?

Press Icon

Many Startups are Borrowing Money these Days - Why?

4 Marketing Problems Facing Franchise Owners

Xivic Blog

4 Marketing Problems Facing Franchise Owners

Press Icon

4 Marketing Problems Facing Franchise Owners

Past the Ping Pong Table for Better Dev Team Culture

Press

Past the Ping Pong Table for Better Dev Team Culture

Press Icon

Past the Ping Pong Table for Better Dev Team Culture

Looking Ahead to 2017 - A Mobile-First World

Xivic Blog

Looking Ahead to 2017 - A Mobile-First World

Press Icon

Looking Ahead to 2017 - A Mobile-First World

Does Your Mobile App Idea Have Legs?

Xivic Blog

Does Your Mobile App Idea Have Legs?

Press Icon

Does Your Mobile App Idea Have Legs?

Trying to Raise Money for Your Start-up?

Xivic Blog

Trying to Raise Money for Your Start-up?

Press Icon

Trying to Raise Money for Your Start-up?

The Smart Office: How Connected Tech is Redefining the Workplace

Press

The Smart Office: How Connected Tech is Redefining the Workplace

Press Icon

The Smart Office: How Connected Tech is Redefining the Workplace

Hit the Road, Jack! Inside Apple's iPhone 7 Announcement

Xivic Blog

Hit the Road, Jack! Inside Apple's iPhone 7 Announcement

Press Icon

Hit the Road, Jack! Inside Apple's iPhone 7 Announcement

The Benefits of UX for Startups and VCs

Xivic Blog

The Benefits of UX for Startups and VCs

Press Icon

The Benefits of UX for Startups and VCs

Testing Is King: Our Takeaway from Silicon Beach Fest '16

Xivic Blog

Testing Is King: Our Takeaway from Silicon Beach Fest '16

Press Icon

Testing Is King: Our Takeaway from Silicon Beach Fest '16

Snapchat Wins Olympic Gold

Xivic Blog

Snapchat Wins Olympic Gold

Press Icon

Snapchat Wins Olympic Gold

Is the IoT Inevitable or Overblown?

Press

Is the IoT Inevitable or Overblown?

Press Icon

Is the IoT Inevitable or Overblown?

How the Internet of Things Will Make Your Business Better at Customer Service

Press

How the Internet of Things Will Make Your Business Better at Customer Service

Press Icon

How the Internet of Things Will Make Your Business Better at Customer Service

Join The Conversation

Contact Us

New Business Inquiries
(323) 525-0108
Career Opportunities
jobs@xivic.com
Public Relations
pr@xivic.com

7461 Beverly Blvd Suite #400,

Los Angeles, CA 90036

Bulevardul Primaverii 68

Iasi, Romania