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Education & Training

Answer the questions that hold up enrollment.

Eligibility, schedules, costs and credentials determine whether someone can commit to a program. Xivic helps education and training teams make those details easier to compare, maintain and carry into the admissions conversation.

People crossing a university campus

Relevant client work

SCI-Arc

Keep an architecture school’s digital experience usable.

Xivic has supported SCI-Arc’s main site and digital channel through platform optimization and accessibility work. The work includes reviewing navigation, control labels and video-library links so people can understand where each action leads.

Staging implementation and accessibility support.

The operating challenge

Why does an interested learner still need to call?

Review the questions advisors answer repeatedly before a learner can decide. The issue may be missing program details, inconsistent eligibility language or a handoff that loses the program of interest. We organize pages around those decisions, establish an owner for each changing detail and connect inquiries to the right team. Start with one program family and evaluate whether people can establish fit and submit an inquiry an advisor can act on.

Define a useful first release.

Choose one program family and compare its published requirements with the questions advisors receive. Test a first-time applicant, someone checking a prerequisite and someone returning to an unfinished inquiry. Include one changed schedule or fee so the team can prove the update reaches the relevant pages and forms before expanding the pattern.

From program information to an informed inquiry.

Higher EducationProfessional CertificationLearning Businesses

Clarify program and enrollment journeys

Test how learners compare prerequisites, schedules, credentials and commitments. Make the differences visible before asking for an application or a call.

Improve the education website

Give publishing teams reusable program records and accessible page patterns. Update a requirement once and identify the pages and campaigns affected.

Connect discovery to inquiry

Publish direct answers to program questions and preserve program context in the inquiry. Measure whether advisors receive the information they need for the next conversation.

Go deeper on the work involved.

Websites & Commerce

A publishing platform that keeps program details consistent across pages, campaigns and inquiry forms.

Which program takes too much explanation?

Bring its program page and the questions your admissions or enrollment team hears most. We will map the decisions the site should help people make.

Review an enrollment journey