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Experience Design

Make complex products and tasks easier to use.

Product strategy, research and UX/UI for the customers and employees who use your digital products.

A hand points with a pen to hand-drawn mobile interface prototypes on paper.

Relevant client work

PowerLine by NEOGOV wellness application screens, shown as official product context
Client work

Design the tools behind wellness and workforce scheduling.

Xivic contributed wellness administration and workforce scheduling interfaces, plus the endpoints, data and permissions those workflows needed.

Explore the NEOGOV work

Wellness and scheduling workflows. Product image shown for platform context.

HireVue project context
Client work

Making a complex platform easier to explore and request a demo.

Xivic connected journey analysis, live experimentation and implementation to help HireVue improve the website experience around its hiring platform.

Explore the HireVue work
CFGI project context
Client work

Make a complex advisory offer easier to understand.

CFGI advises finance leaders and private capital firms across a broad range of business needs. Xivic redesigned its homepage and navigation and built dedicated Private Capital and AI in Finance pages, giving those priorities a stronger presence on the website.

Explore the CFGI work

Choose the starting point that fits the problem.

Product Strategy

You need to decide what to build or which feature deserves funding. Test the problem, proposed users and product concept before committing to a release.

UX/UI & Design Systems

The task is understood, but the interface makes it hard to finish. Redesign the journey, content, interaction states and reusable components.

User Research & Testing

You see drop-off or conflicting feedback but do not know why. Observe relevant users completing a realistic task and turn the findings into decisions.

Built around the result

Ask users to complete the task before and after a design change. Compare completion, errors and requests for help, and use the findings to decide what needs another iteration.

Task completionUser errors and support demandAdoption and satisfaction

Design decisions your team can build from.

The scope can include task maps, research findings, prototypes, interface files and component behavior. Tie each deliverable to a product decision or implementation need, so the work remains useful beyond a presentation.

Carry the work into the product.

Your product owner approves priorities and behavior. Xivic documents interaction states, content and accessibility requirements, then reviews the implemented experience with engineering at agreed milestones.

Where do users struggle or ask for help?

Bring the product, the task people need to complete and any research or support feedback. We can identify what to investigate and redesign first.

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