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Franchise & Multi-location Businesses

Connect the national brand to the local customer.

A customer may discover the national brand, then book, buy or request service from a local team. We connect location pages, scheduling, lead routing and reporting around that handoff, with clear control for the central team and each location.

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BÜNDA project context

In practice · BÜNDA

The right studio.
The right booking experience.

As BÜNDA adds locations, its website has to help people find a nearby studio and reach that studio’s classes. Xivic improved the location finder and delivered booking pages for new studios and presale events.

Studio finder and booking pages. Delivered August and September 2026.

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Across the network

Shared standards.
Local decisions.

The experience has to hold together from search to the team receiving the request. Start with the information, permissions and handoffs that make that possible.

  • Keep local information useful

    Define templates, content ownership and publishing permissions. Define which service descriptions, offers and brand elements stay central, and which hours, availability and contact details local teams own.

    Multi-location website engineering

  • Carry the request to the right team

    Connect location identifiers, customer details and receiving systems. Make accepted, rejected and unassigned requests visible, with an owner for follow-up when a location or integration cannot complete the handoff.

    Network and system integration

  • Understand local performance

    Connect location information and useful content to search visibility. Measure the journey to inquiry, booking or purchase so central and local teams can see where it needs attention.

The first release

Test the exceptions before a wider rollout.

Choose one customer task and a representative group of locations. Bring the location list, current templates, systems and publishing permissions. Let real differences shape the shared release.

  1. A new location

    Check the information and permissions it needs to publish, be found and receive inquiries.

  2. A different booking system

    Follow the customer details into the receiving system and confirm how the request is assigned.

  3. A request the location cannot accept

    Test the exception and decide who follows up so the customer is not left at a dead end.

More network experience

From local service to shared reporting.

Meineke

A national platform connected to local service centers.

Website engineering, mobile experiences and analytics connected service information, appointments and local teams.

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Driven Brands

Bring more brands into Driven Dash.

Brand integrations and scheduling features extended Driven Dash, with metric-source documentation for the teams using its reports.

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“a partner that we can lean on.”

Eli KahnDriven Brands · Client review, May 2020Read the original review
Let’s work together

Where does the national journey break locally?

Bring one customer task, the systems involved and a few locations with different needs. We will help define the shared rules and the first release worth testing.

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