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Fitness & Wellness

Help the right person book, show up and come back.

A studio visit starts with practical questions: Is this class for me? What will the first session feel like? Can I make that time? Xivic connects those answers to booking and follow-up so the website supports the member relationship, not just a lead count.

A real class inside a BÜNDA studio
BÜNDA. Connect studio discovery to the right booking experience. See the work

Relevant client work

BÜNDA project context
Client work

Connect the right studio to the right booking experience.

As BÜNDA adds locations, its website has to help people find a nearby studio and reach that studio's classes. Xivic improved the location finder and delivered booking pages for new studios and presale events.

Explore the BÜNDA work

Studio finder and booking pages. Delivered August and September 2026.

The operating challenge

What happens between interest and the first attended visit?

Review the first-visit journey with your front-desk and membership teams. A schedule may be hard to find, an introductory offer may lead to a different booking system, or a prospect may not know what to expect. We design the content and booking path around those questions and connect the events your systems can reliably report. Separate a trial request, a confirmed booking, attendance and membership so each team can see where follow-up is needed.

Make the first visit easier to commit to.

Fitness StudiosTraining BusinessesWellness ProductsFitness Discovery

Connect class discovery to a real booking

Show the location, class format, schedule and first-visit expectations together. Carry the chosen class or offer into booking wherever the platform allows.

Build around the member task

Test a member or operator task before adding another tool. Define how it will use schedules, availability and existing customer records.

Measure the path to membership

Track the difference between interest, booking, attendance and membership. Use that view to decide whether to improve the page, booking step or follow-up.

Test one studio journey from discovery to arrival.

Choose a first-time visitor using an introductory offer. Include the location finder, class description, booking tool and confirmation so the review reaches the point where the studio takes over.

Make the first visit understandable

Bring the offer terms, schedule and questions the front desk answers most often. Test whether a new visitor can select the right studio and class and understand what to bring or do next.

Experience design

Check what booking data can tell you

Separate a booking click from a confirmed reservation and an attended class. Identify which events the booking platform exposes before promising a report that connects campaigns to attendance.

Booking and conversion measurement

Walk us through a first visit.

Show us the offer, the booking path and what happens after someone signs up. We will help find the friction that a stronger website or system connection can remove.

Review your member journey