Start a conversation Create customer portals, internal tools and software products around a specific job. Connect product decisions, experience design and engineering so the first release has a clear purpose and a workable operating model.
Relevant client work
Xivic contributed wellness administration and workforce scheduling interfaces, plus the endpoints, data and permissions those workflows needed.
Explore the NEOGOV workWellness and scheduling workflows. Product image shown for platform context.
Independent licensing and payment rules, supporting documents and navigation changes in Trevanna Tracks.
Explore the Trevanna Tracks workSpreadsheets, shared inboxes and disconnected tools can keep an unusual process working for years. They can also hide business rules that a new application must preserve. We define a small, complete user task first, then build the interface, rules, permissions and integrations needed to carry it through.
Define the essential user journeys, business rules, roles and system connections. Establish what the first release must accomplish and how it will be accepted.
Build the interface, application logic and required integrations in reviewable increments. Include access controls and the administrative tools needed to operate the product.
Test the important paths and failure cases, prepare deployment and document support responsibilities. Use early feedback to inform the next release.
Agree the repository, environments, deployment instructions and support responsibilities as part of the scope. Your team supplies the business rules, names the people who can approve them and decides which exceptions must be supported in the first release.
Define the task the application must complete and the conditions it must handle. After release, review completion, actual use and reliability before adding more scope.
If the users, essential task or first release are still disputed, resolve those product decisions before engineering.
If the application exists and the problem is a handoff between tools, the missing work may be an integration.
Show us the process, the exceptions and the systems it touches. We will assess whether a custom application is the right next step.