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Home & Building Services

Turn a home-service inquiry into an appointment with the right team.

A homeowner should not have to describe the project twice, and a local operator should not have to guess why the lead arrived. Xivic connects service pages, territory rules, inquiry details and follow-up across home and building-service networks.

Where Xivic can help

Carry the project details into local follow-up.

A useful inquiry includes the service, territory and information needed for a first appointment. We connect that context from the website to the team responsible for the response.

  • Improve the route to a qualified inquiry

    Show relevant projects and explain service fit before the form. Capture the property, project and location details needed to reach the correct team.

  • Connect lead and service handoffs

    Carry the customer's project details from the form into CRM and scheduling. Define who owns inquiries outside a territory or missing required information.

  • Make growth performance visible

    Report whether an inquiry was accepted, booked or returned with a reason. Give marketing and operations the same definitions for a qualified lead.

Relevant work

Local experiences for California Closets.

California Closets project context
California Closets. Design consultation context.

California Closets

Make a national brand feel local.

Local pages, acquisition and consultation scheduling connected the national brand with the local teams responding to customers.

Local discovery, consultation scheduling and franchise reporting.

Explore the California Closets work

A useful first project

Follow a real inquiry through one service territory.

Choose a service and market where the local team can review the full journey. Include an in-territory request, an out-of-territory request and one missing an important project detail.

  1. Useful information, asked once

    Bring the questions operators ask on the first call. Capture the project and property details that matter without creating an unnecessarily long form.

  2. A clear owner for every lead

    Define territory assignment and fallback ownership before opening the new route to customers.

  3. Follow-up visible to both teams

    Specify how CRM and scheduling record accepted, booked or returned inquiries, including a reason when the team cannot proceed.

Start a conversation

Where does a promising inquiry stall?

Bring one service and one market. We will follow a lead from its first page through territory assignment and the local team's response.