Start a conversation Orders and quote requests arrive by email, spreadsheet and scanned document. Your business system needs exact products, quantities and customer details. Xivic helps bridge that gap with application engineering, system integration and AI where it can prepare useful work for review.
Relevant client work
Xivic upgraded the frameworks behind CIWC’s existing application, tested compatibility and coordinated the move to production. The upgraded system went live in September 2025.
Explore the CIWC workApplication frameworks upgraded. Production release September 2025.
Order entry combines document interpretation with exact product, account and pricing rules. We scope the automation around the checks your team makes before a record can be created. The available APIs, import tools and review steps determine what the first release can safely prepare.
Map incoming documents to the destination fields, including product matching, account checks and approval rules. Test the difficult requests before expanding the workflow.
Identify unsupported components and dependencies, preserve critical order and account tasks, and stage the release so operating teams can verify the change.
Structure product identifiers, attributes and supporting documents so sales teams, dealers and customers can find and use the same information.
Choose one incoming order format and one destination system. Use representative requests, including ambiguous product names, missing quantities and revised orders. The first decision is whether the system can accept a draft for human review.
Map source fields to customer, product, quantity and pricing records. Agree what counts as a match, what must remain unresolved and who can approve a prepared order. Use this set to evaluate extraction before expanding to more formats.
AI-assisted document workflowsInspect available APIs, import tools and permission limits. Define duplicate detection, correction handling and a recovery path before the workflow can create or update records in the operating system.
Business-system integrationBring the original request, the destination fields and the checks made along the way. We will help separate the work that can be prepared automatically from the decisions your team needs to retain.