Start a conversation Automotive & Mobility
A national campaign can generate an inquiry that never reaches the right service center. Xivic connects location discovery, service information, inquiry routing and reporting so brand teams and local operators can see what happened after the click.
Where Xivic can help
Location, service choice and campaign context need to survive every handoff. We work across the website and receiving systems so central marketing and local teams can follow the same inquiry.
Give each location current services, offers, hours and contact options within one managed platform. Keep the selected location attached to the inquiry.
Define one owner for location records and connect lead status to central reporting. Make missing data and unassigned inquiries visible to the team responsible.
Send search and campaign traffic to the relevant service and location. Evaluate accepted inquiries and booked appointments where those records are available.
Relevant work
Meineke
Website engineering, mobile experiences and analytics connected service information, appointments and local teams.
National website, mobile experiences and local-service journeys.
Explore the Meineke work
Automotive styling involves choices customers may need help understanding. Xivic has worked with Tint World on an interactive display experience, package exploration and guided service journeys for kiosk and web.
Explore the Tint World work
Brand integrations and scheduling features extended Driven Dash, with metric-source documentation for the teams using its reports.
Explore the Driven Brands workA useful first project
Start with one service and a small group of locations with different offers or booking tools. Include an inquiry the first location cannot accept.
Name the owner of hours, offers, service availability and territory records. Decide what central and local teams can change.
Carry the selected service and location into the receiving system, with a named owner for unassigned requests.
Distinguish a submitted lead, an accepted inquiry and a booked appointment wherever those records are available.
Start a conversation
Bring a service, a market and the path from campaign to local response. We will identify the information and handoffs worth fixing first.