Start a conversation A donation, registration or membership starts on a page and continues in another system. Xivic helps nonprofits and associations make those steps clearer for supporters and easier for staff to maintain and follow up.
Relevant client work
Xivic developed website features for Augie’s Quest that brought its ALS research mission, news and events into a content-managed experience. The work included editable homepage sections, featured news stories, chronological news listings and event galleries.
Website feature implementation, 2018. News, events and CMS-managed content.
A supporter may move from a campaign into a donation or event tool without the campaign context following them. Staff then reconcile records or send generic follow-up. We map the action, the information that must travel with it and the system responsible for the relationship. The work may start with one donation journey or member resource, alongside reusable publishing tools that a small team can maintain. Measure completed actions and reconciliation work, not visits alone.
Choose one campaign and follow a completed donation or registration into the receiving system. Check confirmation messages, campaign attribution, duplicate records and what staff can correct without developer help. Keep payment details within the approved payment platform. The first release should leave staff with a usable relationship record and a repeatable way to launch the next campaign.
Separate the paths for new supporters, returning donors and members. Explain the commitment and next step at the point someone decides to participate.
Create reusable campaign, event and resource pages with clear owners and expiry dates. Reduce the need to rebuild similar pages for every initiative.
Track completed donations, registrations or member tasks where systems allow. Identify missing attribution and manual reconciliation before judging campaign performance.
Reusable campaign and event publishing that connects to the organization's existing tools.
Measure completed participation and the information lost between the site and external platforms.
We will follow it from the first page into the relationship record, including the publishing work and follow-up your staff handles afterward.